Refund policy

💝 Return & Refund Policy

At Ugly Bae’s Drip & Gifts, all sales are final.
We do not accept returns or exchanges on any items, including custom orders, gifts, and seasonal products.

By purchasing from our shop, you are agreeing to this policy and acknowledge that all sales are final.

💔 Damages & Issues

We carefully package every order, but if your item arrives damaged, defective, or incorrect, please contact us at info@uglybae.com within 48 hours of delivery. We’ll review the issue and do our best to make it right.

🚫 Non-Returnable Items

  • All custom-made and personalized items

  • All regular and sale items

  • Gift cards

💳 Refunds

Refunds are only issued if your order is confirmed to be defective, damaged, or incorrect. If approved, refunds will be processed back to your original payment method. Please allow time for your bank or credit card company to complete processing.

✨ By completing your purchase, you confirm that you understand and agree to our All Sales Final – No Returns or Exchanges policy.