Privacy policy

Privacy Policy

Last updated: August 17, 2025

Ugly Bae’s Drip & Gifts (“Uglybae,” “we,” “our,” or “us”) operates this store and website, including all related information, content, features, tools, products, and services, to provide you—the customer—with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website or otherwise communicate with us. If there is ever a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using or accessing any of our Services, you acknowledge that you have read, understood, and agreed to the collection, use, and disclosure of your information as described in this Privacy Policy.

📌 Personal Information We Collect

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. Personal information does not include de-identified or anonymous data.

We may collect the following categories of personal information (depending on your interaction with our Services and applicable law):

  • Contact details (name, billing/shipping address, phone number, email address)

  • Financial information (credit/debit card info, payment method, transaction details, confirmation numbers)

  • Account information (username, password, preferences, settings)

  • Transaction history (items viewed, added to cart, purchased, exchanged, returned, or canceled)

  • Communications with us (emails, messages, or support inquiries)

  • Device information (browser, IP address, device type, network connection)

  • Usage information (how and when you use or navigate our Services)

📌 Sources of Personal Information

We collect personal information from:

  • Directly from you when you create an account, make a purchase, or contact us

  • Automatically through cookies, pixels, or similar tracking tools when you use the Services

  • Service providers (e.g., payment processors, shipping providers, analytics tools)

  • Partners/third parties that help us deliver or improve our Services

📌 How We Use Your Information

We may use personal information for purposes including, but not limited to:

  • Providing & improving Services (processing payments, fulfilling orders, managing accounts, recommending products)

  • Marketing & promotions (emails, texts, ads, or offers relevant to your shopping activity)

  • Security & fraud prevention (account authentication, fraud detection, protecting transactions)

  • Customer support (answering questions, resolving issues, maintaining relationships)

  • Legal compliance (to meet applicable laws, respond to lawful requests, enforce our Terms)

📌 How We Share Information

We may share your information in the following situations:

  • With Shopify (store hosting & order processing)

  • With service providers (shipping carriers, payment processors, IT & analytics partners)

  • With business & marketing partners (for ads & promotional campaigns, as permitted by law)

  • When required by law (subpoenas, lawful government requests)

  • In business transactions (e.g., merger, sale, or acquisition of the business)

📌 Children’s Data

Our Services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe your child has provided personal information, please contact us for removal.

📌 Security & Retention

While no system is 100% secure, we implement safeguards to protect your personal information. We retain personal information only as long as necessary to provide Services, fulfill obligations, resolve disputes, and comply with legal requirements.

📌 Your Rights & Choices

Depending on your location, you may have rights such as:

  • Access/Know – Request details on the data we hold about you

  • Delete – Request deletion of your personal data

  • Correct – Request corrections to inaccurate information

  • Portability – Request a copy of your data in portable format

  • Opt-out of targeted advertising – Depending on your region, you may direct us not to “sell” or “share” your data for targeted ads

To exercise these rights, contact us using the details below.

📌 International Transfers

Your personal information may be transferred, stored, and processed outside of your home country. When we transfer information outside the EEA or UK, we rely on approved safeguards such as Standard Contractual Clauses.

📌 Changes to this Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Any updates will be posted here with a new “Last Updated” date.

📬 Contact Us

For questions, complaints, or to exercise your privacy rights, please contact us:

📧 info@uglybae.com
📍 1408 Walnut Meadows Dr, Oakley, CA 94561, USA

Ugly Bae’s Drip & Gifts is the data controller for your personal information.